The National Office of Hajj and Umrah also intervened to put an end to their ordeal. These pilgrims returning from Medina were shocked by the conditions of their residence in Mecca. The elevators of the hotel do not work! first problem they encountered after hours of traveling to Mecca.
According to the testimony of some pilgrims the hotel is not "in conformity" with their expectations. Reasons: lack of air conditioners, lack of hygiene, cramped rooms … These "humiliating" conditions forced these hadjis to sleep in the hall of this hotel. As a result, the members of the Algerian Hajj mission reacted immediately, while asking the owner of the hotel to remedy the situation and find a solution to this problem. .